Leading betting exchange to use campaign planning and analysis solutions to improve the
productivity and efficiency of its twice-daily email marketing campaigns
smartFOCUS Group plc (“smartFOCUS” or “the Company”) (AIM: STF), a leading international
marketing software group today announces that it has been selected by Betfair to improve its
email campaign analysis and marketing responsiveness across the UK. Financial terms were not
disclosed.
Betfair, the world’s leader in online betting, has selected smartFOCUS systems in order to
create more personalised and relevant campaigns to more effectively target its wide range of
customers, from football betting enthusiasts to horse racing punters and everyone in between.
smartFOCUS will provide Betfair with the ability to create new insight and understanding of
customers and build innovative approaches to drive customer interaction and engagement.
Anton Bell, head of marketing and insight, Betfair said: “We design and distribute numerous
email marketing campaigns that reach millions of potential customers, so it was crucial that
we have tools to deliver us the customer insight to allow us to personalise campaigns and
efficiently analyse results. We found that smartFOCUS offered us the best combination of
analytics and email.”
Chris Underhill, CEO, smartFOCUS said: “As the UK online gaming sector is an extremely
competitive market, it is important for Betfair to effectively communicate with its customer
base with tailored information for each individual. Our systems will ensure that Betfair runs
dynamic and tailored campaigns that produce results by increasing relevance for customers
and inform improved understanding of campaign effectiveness.”
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For further information please contact:
smartFOCUS
Chris Underhill, Chief Executive Director
Tel No: 0117 943 5800
Arbuthnot Securities Limited
Tom Griffiths
Tel No: 020 7012 2000
Buchanan Communications
Lisa Baderoon
Tel No: 020 7466 5000
About Betfair
The Betfair group of companies ('Betfair') offers a global portfolio of gambling products and services.
This includes the world's leading betting exchange (a concept pioneered by Betfair), which is provided
in the UK.
Separately Betfair's established gaming products include Betfair Poker, Betfair Casino and a number of
exchange-enabled games. All of these are offered from Malta.
Betfair is a licensed gambling operator in the UK, Australia, Malta, Italy, Austria and Germany.
www.betfair.com
About smartFOCUS Group plc
smartFOCUS (LSE:STF) is a leading international marketing software company that empowers marketers
with the intelligence to drive high performance multi channel campaigns and more valuable customer
relationships. Its Intelligent Marketing solutions integrate off-line and on-line data, analysis, campaign
and performance management to deliver better targeted more timely and relevant communications
that increase campaign conversion rates and improve customer’s insight.
smartFOCUS has over 700customers and partners worldwide using its marketing software including AAA,
Abn Amro, ASOS, Centerparcs, EMI, Fig Leaves, Harrods, Hilton International, NSPCC, Societe Generale
and QVC.
smartFOCUS is headquartered in the UK, with operations in the US, continental Europe and Asia Pacific.
www.smartfocus.com