Testimonials

What some of our customers are saying about us

“We chose bubblebox:media after being particularly impressed by the technology and their proven expertise. bubblebox:media’s web interface is easy to use and allows our marketing team to have instant access to the data that drives decisions. Delivering best practice email marketing programmes is an essential part of our
business strategy. Appointing bubblebox:media makes perfect sense as we can leverage upon their best of breed experience to improve our deliverability rate and conversion”

Stuart Morris, VP Marketing, itravel2000.com

“We selected bubblebox:media and the smartMARKETER system due to its ease of use, capability to integrate with both our in-house Oracle and Salesforce database and its ability to personalise communications with our customers. At CitationAir, our mission is to consistently deliver a superior service and we constantly strive to improve the relationships we enjoy with our customers. We perceive our business relationship with bubblebox:media as a way facilitate this key objective in providing unparalleled customer service and meaningful communications to our customers.”

Renee Levine, VP Marketing, CitationAir

"We are looking forward to driving increased sales opportunities to our agency members and delivering more appropriate, relevant information to their clients through the system" said Peter Knowlton, Director of Marketing at UNIGLOBE Travel (Western Canada). "Working with the bubblebox:media team, combined with access to the smartMARKETER platform, we are now only limited by our own imagination and the creativity of our membership".

Peter Knowlton, Marketing Director, UNIGLOBE Travel (Western Canada)

"We wanted to work with an email provider that not only had proven technology but also had a good reputation with ISP’s for high deliverability rates and also took a consultative approach to improving our email marketing processes. Our website generates a lot of interest but we found that our previous email technology provider did not assist in improving our deliverability rate. bubblebox:media are proactive in generating new ideas through changing creative to increase deliverability and decrease SPAM complaints.”
Tim Prier, President of Prime Lead, Inc.

"smartMARKETER is cost effective and provides excellent customer support, as well as an easy-to-use reporting structure. Since moving to smartMARKETER five months ago our subscriber levels have doubled."
Anna Rafferty, Online Marketing, Penguin

"The reporting tools and tracking are the best things about smartMARKETER. There are plenty of systems that can send 20,000 emails. Finding out where they've gone and what people do with them is the key."
Caroline Reed, Director Global Marketing, JDA Software

"smartFOCUS DIGITAL promised us flexibility in creating a survey to our specifications, rapid turnaround and a real-time, user-friendly data management and reporting system. They met or exceeded our expectations on all of these issues, and were fast, friendly, and responsive to queries and requests."
Emma Rasiel, Fuqua School of Business, Duke University, USA

"There has been a 25 percent increase in the number of emails opened, and the click-through rate increased by 40 percent. In six months, customer retention was up by 30 percent. The overall response rate has increased by 22 percent. The smartFOCUS software is clearly making a real difference to our company."
Sharon Roessen, Marketing Director, Terrapinn

"Digital communication is a priority in our marketing program. smartFOCUS DIGITAL stood head and shoulders above the competition offering the complete marketing solution for email campaigns. Their straightforward and easy to use interface combined with their previous experience and success stories with global retail clients such as Peugeot, made it the logical choice for our partnership."
Roy Capon, Managing Director, EHS Brann

"Our organization has a rapidly growing database of active subscriber and is now well over 1.5 million people. Our in-house marketing tools could not handle that amount of data efficiently. A lot of emails were being intercepted by spam filters, and of those that were delivered were not being looked at. We needed a solution that could help us run campaigns based on segmented data, and we needed to ensure that our emails landed in the target's inbox, not their junk mail folder."
Vicky Connolly, moneysupermarket.com

"We have a lot of non-technical users who want to be able to manage their own campaigns. Ease of use was the key. We needed a tool that was robust and stable and supported a large variety of workflow and approval processes."
Jo Parkin, Director Marketing Systems, Elsevier

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